Why we care ...

After being in the IT industry for 15 years, our founder and CEO has been involved with many areas of the industry. The common denomenator in all those areas was IT Technical support. In each scenario the need for delivery of solid, timely technical support was key. In all cases whether it is a large company with an end user or single resedetialconsumerr, the need for solid technical support is very important.

SuddenSupport.com was conceptualized from technology that is widely used in large corporate enviorments and then scaled down to be an effective, secure, and affordable support mechanism which can be easily used and understood by the consumer. We provide support with language the user can understand and a geniune care for getting the issue resolved. This is something our company is very proud to bring to market.

Our Philosphy

As stated above, our philosophy is very simple."To deliver quality technical support at a very affordable price point and do it with the best customer service humaly possible." We stand behind this comittment and we have built our entire business around this thinking.
Unfortunately, technical support has become an endless sea of phone prompts only to land in the queue of a very hard to understand help desk person with an attitude. SuddenSupport.com is DETERMINED to CHANGE this scenario. So please feel free to let us know how your customer service experience is when using our service. You can always send your comments to customerservice@suddensupport.com. You can rest assured, every comment we recieve will be taken into consideration when developing our business foundation. Our comittment to entrenching this philosophy through-out every aspect of our business is JOB NUMBER ONE.