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Business Services

SuddenSupport offers a variety of business services to meet the BIG demands of SMALL businesses. Services include 24/7 instant on-demand support, software installations, network configurations, and break fix support. In today's fast-paced business world, it is imperative for small business owners to keep thier computers and networks up and running at all times. This ON-DEMAND service is very affordable and gives the small business owner a fast resolution when trouble strikes. If you are a small business with a pre-existing client base and you want to extend more services to your customers while generating more revenue, SuddenSupport can help out with our Channel Partner Program. This program allows the small business owner to create a new revenue stream and provide a valuable service to their existing customers. Our MANAGED SERVICE PARTNERSHIP provides the small business with the ability to have a FULL BLOWN IT STAFF at a fraction of the cost. Finally, we reconize understand the small business owner's challenges they face and we are here to help.

How it works...

The On-Demand Business service is setup so smal business owners can get the help they need on an immediate basis. SuddenSupport provides instant technical support to ensure maximum uptime. With the saturation of broadband Internet connections, the ability to reach out and help with technical support issues is just a click away.

Our Managed Service Partner Program is an affordable way for small businesses to have the support of aan IT staff without the overhead cost. SuddenSupport can proactively monitor the small business computer network and intercept trouble BEFORE it occurs. This gives the business owner the security of 95% uptime.

SuddenSupport Channel Partnership programs are an effective and easy way for small businesses to create an additional revenue stream without any overhead. Clients such as computer repair shops, accountant firms, and others can now extend a valuable service to thier customers, and create a new revenue stream without spending any capitol. It truly is SAFE, SIMPLE, and AFFORDABLE.

On-Demand Business Service SuddenSupport On-Demand business service is activated when an end user initiates a repair session through the use of the SuddenSupport Calling Card.Computer RepairIn a larger company, the end user will usually submit a help desk ticket and wait for the IT staff to respond. However, with the SuddenSupport On-Demand Business solution, the end user simply requests help through our Calling Card and service is instant.

This service is billed by the hour and requires instant payment.

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Managed Service Partner This package gives the small business owner the support of a FULL BLOWN IT staff at a fraction of the cost. It consists of proactive support by our skilled technicians on an constant 24/7 monitoring basis. SuddenSupport places an agent on each unit and is constantly monitoring for trouble as well as performing regular preventative maintenance routines. In many cases, our proactive support can actually stop trouble BEFORE it happens.

This service is billed on a per-unit basis and is payable each month.

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SuddenSupport Channel Partner This is actually our more EXCITING program. The SSCP program was designed to PARTNER with small businesses with an existing client base and offer a valuable service and create additional revenue. For example - Let's say, a computer repair shop is busy servicing in-store customers and in-store PC repairs, then the phone rings and it is that "valubale repeat" customer and they have an urgent iissue. Instead of scheduling that customer to come into the store or dispatching a tech on-site, the computer repair shop simply tells the customer to go out to thier "Support Portal." i.e. computershop.suddensupport.com.
The support portal is actually one of SuddenSupport's SSCP portals complete with a PANIC BUTTON. When the computer shop customer clicks the PANIC BUTTON, they get an IMMEDIATE resolution and the computer repair shop gets PAID.

Call 1-502-235-5671 for all the details on this EXCITING program.

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